Agent Contracting Administrator I - REMOTE from any US based location
Carmel, IN, United States5d ago
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About the role
Job Details
CNO Financial Group, Inc. (NYSE: CNO) is a leading insurance and financial services company focused on securing the future of middle‑income America. Through brands such as Bankers Life, Colonial Penn, and Washington National, CNO delivers life and health insurance, annuities, financial services, and workforce benefits to more than 3.3 million policyholders, supported by $38.3 billion in total assets.
With a strong financial foundation, national presence, and a culture rooted in integrity, excellence, and people‑first values, CNO offers meaningful opportunities for professional growth and impact across its U.S. locations, including its headquarters in Carmel, Indiana.
This position is not eligible for visa sponsorship.
CNO Financial Group is hiring an Agent Contracting Administrator I who is responsible for creating and maintaining agent contracting files and paperwork. This includes ensuring all required documents are received and processed within service level agreements (SLAs). These processes can include distributing mail, appointments, terminations, updates to agent certifications, address changes, and quality review.
Areas of processing are focused on all CNO companies (BLC, WNIC and CPL), their related functional areas such as Sales, Recruiting, New Business and Commissions.
Core responsibilities and deliverables:
- Strong communication skills to articulate system and process requirements.
- Ensuring each agent or agency is properly licensed and appointed (based on state requirements).
- Update/Add agent or agency demographics, expiration dates, certifications.
- Identify gaps in departments’ processes and assist in the development of initiatives to address these gaps.
- Understanding of Department of Insurance appointment/termination process.
- Serve as backup for other contracting functions in absence of another team member.
- Collaborate on various projects with internal CNO employees and external vendors as needed.
What you need:
- High School Diploma or equivalent.
- 1-year administrative experience required.
- Knowledge of insurance licensing and appointments.
- Strong written and verbal communication skills.
- Experienced using excel and MS products.
- Candidate location in Central or Eastern US time zone is preferred OR willingness to work Central or Eastern time zone business hours.
What will set you apart:
- Associate's degree or 4 years of relevant professional experience in the field of business administration.
- 3 years of administrative experience preferred.
CNO Financial Group offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, Dental, and Vision insurance
- Performance-based bonus or sales incentive
- 401(k) retirement plan with company match
- Short-term & long-term disability insurance
- Paid time off and 10 corporate holidays
- Paid parental leave
- Company-paid life insurance
- Mental & Financial Well-Being Resources
Click on this link for additional information.
CNO supports a flexible work environment and encourages Associates to work where they are most productive. This position may work fully remotely from any US-based location, provided they are able to work Central or Eastern Time hours. All work must be performed within the United States, and occasional travel to corporate offices may be required.
Associates living within 60 miles of a corporate office (Carmel, IN; or Chicago, IL) have access to work from that location as needed.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Compensation
Pay Range: $17.44 - $26.16 HourlyWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.