Account Manager (Inside Sales)

Job Description

The Role

Reporting to the Sales Manager, this is an exciting inside sales opportunity within the Bronze Sales Team at SEEK Asia (JobsDB). This role is primarily phone-based, managing a portfolio of SME clients through daily outbound and inbound calls. You'll be responsible for building strong client relationships, driving customer satisfaction, and growing revenue within your assigned client base. This position plays an integral part in our team's long-term vision, and we're looking for someone with a proven ability to adapt to a changing environment and act as a change champion, as the role evolves through our ongoing technological and operational transformation.

Key Objectives of the Role

• Manage a portfolio of SME clients, building expertise in their business needs to become their trusted advisor.
• Sell and promote JobsDB’s products and solutions to corporate and SME clients
• Engage customers daily through outbound and inbound call activities to drive new business and account growth
• Achieve monthly sales targets and individual OKRs by formulating effective sales planning and strategies
• Manage annual contract renewals and negotiations, resolving client’s hiring challenges in a skilful and timely manner.
• Maintain trustful, long-term client relationships through proactive follow-up, support and account servicing.

Qualifications

Successful candidate will have:

• Minimum 2 years sales experience in account management, telesales or telemarketing, ideally in a target-driven high-call-volume environment.
• Experience in selling technology solutions or recruitment / HR services is an advantage.
• A customer-oriented mindset with a proactive, consultative selling approach.
• Strong communications, negotiation, and relationship-building skills, with a confident and presentable phone manner.
• Proficient in both spoken and written English, Cantonese and Mandarin.
• A resilient, resourceful team player who is comfortable working towards targets and OKRs, and who actively contributes ideas to improve sales processes and outcomes.

Additional Information

Perks and Benefits

• Attractive numeration package (Base Salary + Monthly Incentives)
• No Shifting, Working from Monday to Friday office hour
• Flexibility with hybrid work arrangement

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Company Description

About Jobsdb by SEEK​

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2026 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.